Quick Answer: What Skills Do You Need To Be A Front Desk?

What do receptionists do all day?

On a daily basis, Receptionists operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

They collect, sort, distribute, or prepare mail, messages, or courier deliveries..

What are the 3 most common shifts on the front desk?

Common Occurences -The three Front desk shifts can be easily named, “the morning shift”, “the evening shift”, and “the night shift” or as I like to call it, “GRAVEYARD!!”

Is being a hotel front desk clerk hard?

It’s emotionally and psychologically taxing to work in a hotel. … It’s emotionally and psychologically taxing to work in a hotel. At the front desk, you’re the person guests think to call and yell at – not the people who’re actually the culprit.

What should a receptionist put on a resume?

Soft Skills for a Receptionist ResumeVerbal and written communication.Listening.Professionalism.Customer focus.Organization and planning.Handling pressure and tolerating stress.Attention to detail.Initiative.More items…•Feb 11, 2020

What are the skills of a front desk officer?

7 receptionist skills that can impact an entire companyStrong technical receptionist skills. … Ability to work independently. … A brilliant communicator. … Exceptional time management. … A genius organiser. … Dependability. … Outstanding interpersonal skills.May 11, 2019

What are good skills for a receptionist?

Sample receptionist skills on a resumeWritten and verbal communication skills.Customer service.Multitasking and prioritizing.Dependability.Familiarity with Microsoft Office.Problem-solving.Ability to work under pressure.Attention to detail.More items…•Nov 23, 2020

How do I sell myself as a receptionist?

Here’s how to sell yourself: “If you select me for this position, I would wow you with my organizational skills and the amount of work I can handle. I love putting out fires and solving problems for people, and I think that would make me a great receptionist.”

How do you greet someone as a receptionist?

For example, you can specify that receptionists should smile and make clear eye contact when visitors arrive. You may even specify a standard greeting, such as “Good morning! Welcome to Company Name” — similar to the one you use for phone etiquette.

What are your top 3 skills?

The top ten skills graduate recruiters wantCommercial awareness (or business acumen) This is about knowing how a business or industry works and what makes a company tick. … Communication. … Teamwork. … Problem solving. … Leadership. … Organisation. … Perseverance and motivation. … Ability to work under pressure.More items…

What is the most important skill that is required of a receptionist?

Receptionists should have outstanding communication, interpersonal, customer service, and organizational skills. They spend most of their time dealing with a wide variety of guests and visitors. This means that they have to interact with people who have different personalities and behaviors.

What are the strengths of a receptionist?

As you make your hiring criteria more specific, be sure you include the following six traits as you look to fill the job of a receptionist:Effective communication. … Professionalism. … Interpersonal aplomb. … Multitasking capabilities. … Organizational abilities. … Technical prowess.Feb 22, 2019

Is receptionist a stressful job?

Is being a receptionist a stressful job? Receptionists may work in fast-paced work environments or have a high level of administrative responsibility. They may feel stress from having to manage high call volume and administrative requests from staff.

What are your top five skills?

The top 5 skills employers look for include:Critical thinking and problem solving.Teamwork and collaboration.Professionalism and strong work ethic.Oral and written communications skills.Leadership.

What makes a good front desk agent?

Front Desk Agents Need to be Caring and Empathetic From the moment a front desk agent reports to work, they need to have both a caring and empathetic mindset. Having that mindset without belittling the guest is a true talent.

How do I describe my front desk on a resume?

Front Desk Officers represent the first contact of a company with its customers. Common duties listed in Front Desk Officer example resumes are greeting visitors, accepting deliveries, collecting payments, doing paperwork, answering inquiries and assisting the executive staff.