Question: What Is The Difference Between A Receptionist And A Clerk?

Is a receptionist an administrative job?

Receptionists handle a variety of administrative support tasks, including answering phones, receiving visitors, preparing meeting and training rooms, sorting and distributing mail, and making travel plans..

How can I be a good receptionist?

Equip your company with the following receptionist tips and tricks to make sure all of your callers have a great first impression.Smile Often. … Avoid Eating & Chewing Gum. … Refrain From Using Mobile Devices. … Keep a Message Pad Handy. … Take a Breath. … Use the Caller’s Name. … Be Polite & Use Pleasantries. … Avoid Saying “I don’t know”More items…•Aug 6, 2018

What helps a receptionist in her job?

Receptionist duties and responsibilities of the jobDiary management and management of meeting rooms.Possibly handling event coordination, both internally and externally.Handling queries and complaints via phone, email and general correspondence.Greeting all visitors.Transferring calls as necessary.More items…

Do receptionists get paid well?

How Much Does a Receptionist Make? Receptionists made a median salary of $30,050 in 2019. The best-paid 25 percent made $36,680 that year, while the lowest-paid 25 percent made $25,050.

What is another name for a receptionist?

What is another word for receptionist?administratorgreetertelephonistwelcomerreceiverswitchboard operator

What are the duties of a front desk receptionist?

Front desk receptionists usually act as gatekeepers for an office. They allow access to other employees, answer phones, transfer calls, schedule appointments, answer questions, give directions and manage the flow of traffic in the office. It is the front desk receptionist who greets anyone who enters the building.

What is the difference between a receptionist and an office assistant?

What Is the Difference Between an Office Receptionist and an Office Assistant? An office receptionist serves as the company representative that visitors encounter first. … An office receptionist typically remains in one place throughout the workday. On the other hand, office assistants have more administrative duties.

What is the duties of a receptionist?

Receptionist Job Responsibilities: Serves visitors by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival. Maintains security and telecommunications system. Informs visitors by answering or referring inquiries.

What is front desk clerk?

A Front Desk Clerk represents the first point of contact with the clients of a business, hotel or doctor’s office. They perform essential front desk administrative duties including answering phone calls, greeting clients, and overseeing the office budget.

What do receptionists do all day?

On a daily basis, Receptionists operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. They collect, sort, distribute, or prepare mail, messages, or courier deliveries.

Is an administrative assistant the same as a receptionist?

On the other hand, an administrative assistant may have those same duties but will also be responsible for a lot of behind-the-scenes work. … Meanwhile, a receptionist is more customer- or visitor-facing and usually doesn’t have as many behind-the-scenes or advanced responsibilities as an administrative assistant.

What is the difference between a receptionist and a front desk officer?

A front desk officer is a person who works in a company’s front desk, overseeing a variety of tasks or managing Client calls, reservation, etc. A receptionist is a person who is employed to answer the telephone, attend to guests, clients, etc.

Is a receptionist a clerk?

Such receptionists are often called front desk clerks. Receptionists cover many areas of work to assist the businesses they work for, including setting appointments, filing, record keeping, and other office tasks.

What is a good receptionist?

Naturally, a receptionist should have excellent verbal communication skills. Active listening and great customer service skills also are a must. A talented receptionist can connect callers and visitors with the right employees, as well as handle basic customer service problems and requests adeptly.

What should a receptionist wear?

Button-down shirts, blouses and sweaters are acceptable options for receptionists. Although there are a variety of blouse styles available, low necklines are discouraged. Collared and tailored shirts are encouraged but fitted shirts, t-shirts and sleeveless shirts are not appropriate for a business casual environment.

Is a receptionist a secretary?

In the world of the receptionist, the main duties include answering the phone and greeting people who walk into the office. … For secretaries, their day is filled with clerical, administrative and organizational tasks that include making appointments, typing documents, filing and answering the phone.

Is a receptionist a good job?

Receptionist jobs are often seen as short-term roles, part-time positions, or stepping stones on your overall career path. But being a career receptionist can actually be an incredibly fulfilling career path in itself, with great earning potential.

Is receptionist a stressful job?

Is being a receptionist a stressful job? Receptionists may work in fast-paced work environments or have a high level of administrative responsibility. They may feel stress from having to manage high call volume and administrative requests from staff.